Agent Support
Agents can contact Rayvia for booking status, supplier confirmation, balance payment, voucher and service coordination.
Kashmir B2B Hub
Support Policy
Support is handled by Rayvia operations for approved B2B users and booking-related issues.
Supplier Support
Suppliers can contact Rayvia for property setup, rate correction, room inventory, activity listing and approval/rejection clarification.
Response Scope
Rayvia support helps with portal and booking coordination. Supplier-side availability, property documents, offline inventory and service delivery accuracy remain supplier responsibility.
Rayvia B2B Support
For booking, supplier, agent or policy support, contact Rayvia Tour and Travel.